Frequently Asked Questions

How do I schedule an appointment?
You can leave a confidential voicemail at (202) 725-7237. I check my voicemail several times a day on weekdays and at least once per day on the weekends and holidays. I try to return calls within 24 hours. If you prefer, you can also contact me by email by using the form on the contact information page. However, as noted on that page, both the security and prompt delivery of email cannot be guaranteed. Therefore, please do not include sensitive clinical information in emails and never use email in an emergency.

At what times during the day do you offer appointments?
I offer both daytime and evening appointments. However, the immediate availability of openings varies. Please contact me to see if we can find a good mutual time to meet.

What is your cancellation policy?
I have a standard 24-hour cancellation policy. I ask that you give me at least 24-hours notice if you will be unable to make a scheduled session, otherwise you will still be charged the full session fee. Please note that insurance generally does not reimburse for missed sessions and in these situations you will be responsible for the full session fee.

What is your inclement weather policy?
If severe weather makes travel conditions hazardous then you are free to cancel within 24-hours and you will not be charged. In return I reserve the same right and I will notify you as soon as possible should I decide that travel is too dangerous.

Will health insurance cover the cost?
I am a participating provider for all Aetna health insurance plans and several local university health insurance plans administered by Aetna. Please review your plan brochure and call the member services phone number on your insurance card to determine your exact benefits. I will need to obtain your membership information prior to our first meeting in order to verify benefits.

If you do not have Aetna health insurance then you should know that many health insurance plans will reimburse the insured individual for some portion of the out-of-network outpatient psychotherapy fee. To determine the extent of your particular coverage, please read your health insurance contract carefully and call the benefits department at your insurer directly.

Office Location

Washington Psychological Center, P.C.
5225 Wisconsin Avenue, NW
Suite 513
Washington, DC 20015

(202) 725-7237
Contact Dr. Wong